Order Number 3145755


Customer Service

Grand Lodge

I just got the Shipping Confirmation on this and it lists the WRONG address. I changed it over two weeks ago and deleted the address it is sending to.

If this has not been picked up please fix it ASAP!

Customer Service Representative

Trying to figure out what happened here - did you change your address through our normal website area, or through the Pledge Manager?

Additionally, we are still trying to figure out if there is anything we can do for packages that have been processed for shipping with the wrong address. I'll update you as soon as we have more information.

Grand Lodge

I'm fairly certain I changed it in Both places.

On the plus side, after giving my freak out time to settle down I noticed it said it is shipping via Standard Postal. I have a Change of Address on file with the Post Office so I should be receiving it at my new address. If it were shipped via FedEx or UPS it wouldn't work out so well. I live south of Seattle so I'm sure I'll get it in the next day or two.

Customer Service Representative

I've sent you an email with more information.

Thanks!
Sharaya

Grand Lodge

Update: It is now July 7th and I have not received this package. Are there any more that still need shipped out?

Grand Lodge

Final Update, I have received the package!

Customer Service Ray of Funshine

Sorry we missed your previous post!

Glad to hear it made it to you. Enjoy!

Community / Forums / Archive / Paizo / Customer Service / Order Number 3145755 All Messageboards
Recent threads in Customer Service