Trouble with orders #3154368 and #3024769

[Mike Eagling]

Hi,

I'm having trouble with orders #3154368 and #3024769.

There is apparently an issue with the payment method for #3154368, although this has worked perfectly ok in the past (specifically order #3024754) and worked fine for order #3024769.

I've tried various combinations of retrying the payment method and adding it anew without success.

Also, I was hoping to add the two orders together so that they ship at the same time but all the old options for doing this seem to have disappeared since I last placed an order with you.

Please can you assist?

Many thanks,
Mike

[Sara Marie]

I've merged the two orders onto 3154369 and corrected the issue with the payment method.

thanks
sara marie

[Mike Eagling]

That's great. Many thanks :)