Kickstarter "fun"


Customer Service


Hi CS people.

I know you've got lots of these going on, but my kickstarter/sub order has just split into multiple packages, kind of as I expected.

What seems a little off is that they're all going standard mail, rather than priority. I appreciate the kickstarter stuff will go that way, but is there any way to get the subscription part sent priority as per usual?

If its all too hard, it's really no great drama. If its easy to fix though, I'd appreciate it.

Cheers
Steve

Lantern Lodge Customer Service Dire Care Bear Manager

Sorry, CS has been splitting these orders up by hand and didn't catch the priority setting when shipping was recalculated on the sub order. Should be fixed now.


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No worries, Sara. Thanks.

Hands up which CS team member thinks paizo should make a regular habit of partnering up with a second publisher in a huge, lengthy and complicated kickstarter, timed to release with a regular sub run, a PF battles set, a comics subscription and a PACG set? ;p

You guys have been typically awesome with this month's releases. I know I've had my share of confusions, issues and demands. I can't imagine how many the entire customer base have had.

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