Order #3139015 and Order #3154646


Customer Service


Order #3139015 is my Pathfinder Adventure Card Game Subscription, it said "Canceled Today", not sure what that means. I am positive(though could be mistaken) that I clicked to start with Pathfinder Adventure Card Game: Skull & Shackles Base Set.

Order #3154646 have the last add-on Pathfinder Adventure Card Game: Spires of Xin-Shalast (Rise of the Runelords Adventure Deck 6), not having the base set or the other add-ons I do not seek to start with the last of the expansion.

I wish to remvoe the Deck 6 Add-on from Order #3154646. Is cancelling the subscription and to re-subscribe at a later date the best/easiest option?

Customer Service Representative

Sorry for any confusion with this! It looks like our the system had some kind of weird glitch. Thanks for bringing this to our attention!

The Skull & Shackles Base Set should be displaying correctly now.

Deck 6 of the Rise of the Runelords set has been cancelled from order 3154646, and you should get an email confirming the updated order information.

If we can help with anything else, please let us know.

Thanks!
Sharaya


Thank you for all the help so far.

After Order 3139015 the 'The Skull & Shackles Base Set' is in Sidecart.

What my question was is "When will I see it under 'Example Subscription Shipments'?".
Searching a bit I didn't find an answer, still from what I read it will ship with the next subscription sending, but I don't see it in there...
So I assume it to be there around when 'Payment method authorized: July 31' happens, but planing a head and saving enough money to pay for the shipment is also something I aim for ;).

Estimated total is $91.97 so far, but the price for the base set is at $47.99 not including shipping...

Also I did not find the "ship as soon as possible" button under sidecart, not that it matters in this case.

Customer Service Ray of Funshine

We are having some display issues with the "Example Subscription Shipments" section of the website at this time.

I can confirm that it will be part of the order that I generated on or around July 31st, but I do now know for sure if it will show up on the Example Subscription Shipments page because of display bugs.

More information about August releases and subscriptions can be found here:
http://paizo.com/threads/rzs2r8th?August-New-Release-Shipment-thread

From what I can see at this time, you will want to add what's estimated on the example section, plus the $47.99 for the base set, and approximate international shipping for the base set at $59.47 (unfortunately, the Base Set can ONLY ship via Priority Mail for International orders, based on the size and weight of the box).

With the current items, it looks like you should be eligible for the First Ten Shipping discount when the order gets generated.

If you have any further questions or concerns, please let us know.

Thanks!
Sharaya

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