Question about order #3136582


Customer Service


So is this supposed to be like this?

here

I have no idea if the payment went through or not since I used a Visa giftcard, and I haven't received an email either confirming or denying anything. Sorry if this is a dumb question, I've only just begun a subscription to Paizo.

Customer Service Representative

Thanks for bringing this to our attention! It looks like our system was being a little buggy about how it was displaying things. I've kicked around with things, and it should just being showing up under your pending orders.

The payment method has been approved and there may be a pending transaction on the card, but we do not finalize charges until items actually ship from the warehouse.

If you have any further questions or concerns, please let us know.

Thanks!
Sharaya

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