Kickstarter add-ons. Failed to claim


Customer Service


I've got $55 worth of credit left on my kickstarter add-ons thing, that I had meant to use for the Twice-marked of Pharasma and something else, but hadn't finalized. I didn't realize the deadline had come, and now I can't make any changes. Anything that can be done?

Paizo Employee Paizo Customer Service Algorithm

Greetings Ashton,

We're currently looking into this and we should have more information available for you in the near future. If you could please email us at customer.service@paizo.com with this inquiry it'll allow me to follow up with you once we have more information available (I don't want this post to fade to the back of the boards without being addressed). I want to make sure that I have all of my PFO ducks in a line before I let you know what can and can't be done. :)

- Erik Keith

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