Paizo Order # 3090725 (What happen to discount)

[BlackMustang]

Hi;

Purchased K1 through K7 of Frog God Games adventure modules (Print/PDF Bundle). Placed in cart got my Pathfinder Advantage Discount. Proceeded to check out and applied the Paizo 12th Anniversary Sale! 10% and discount of 11.61 was reflected. Placed my order and was charge charged correctly $104.44. Shipping to be charged at time actually shipped (plus I got the First Ten Shipping discount). Looking at the order yesterday I see that the Paizo 12th Anniversary Sale discount was gone (it there but has not give a 10% discount on my order) and my credit card has been charged for the discount. Can someone please explain what happen?? Note customer service has been sent an e-mail on Monday with the above issue.

Thank you

[Sharaya]

Sorry about that! Thanks for letting us know! It looks like the system has been getting a little confused sometimes with Third Party Publisher products and the discount.

I have reapplied the discount to the order and refunded the amount discount to your original payment method.

If we can help with anything else, please let us know.

Thanks!
Sharaya

[BlackMustang]

Thank you for your quick response.