Order 3109570


Customer Service


Hi,

I think when I submitted Order 3109570 I missed the option to have the products shipped with my subscription. Is there any chance I could get it adjusted so that the pre-orders go out with my subscription shipments rather than separately, please?

Many thanks,
Smigg.

Customer Service Representative

Hi Smigg!

I have moved the pre-orders to your sidecart to ship with the subscriptions for the corresponding months.

For future reference, for adding items to your sidecart, have you tried the following steps?:
After hitting the "Proceed to Checkout" button, you should come a section with different numbered buttons.

1. Click on Step 2 - Shipping
2. Click the Button that says "Change Shipping Details" 
3. Click the button in the "Sidecart It" section that says "Ship with My Subscriptions"

I hope that helps!

If I can help with anything else, please let me know

Thanks!
Sharaya


That's marvellous, thank you!

I'll be certain to remember that for next time.

Customer Service Representative

You're welcome! :)

Glad that helps!

~Sharaya

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