SO# 3079868 Side Cart Issue

[the Haunted Jester]

Dear Customer Service-

It appears that the additional Harrow Deck in my Sidecart was not added to my Subscription Order but was rather set to be shipped separately according to my Order Authorization email sent on the 9th of May. Could you please combine the Harrow Deck into my Subscription Order as I would greatly appreciate it. Thank you ever so much for your time and have a pleasant day.

[Erik Keith]

Greetings Jester,

It looks like our tech team caught this a bit after it occurred and was able to correct it. I can confirm that your Deluxe Harrow Deck is now in your pending subscription shipment. We're currently awaiting the arrival of your dice brick from our distributor, as soon as it arrives we should have your order on its way to you as soon as possible!

- Erik Keith

[the Haunted Jester]

Is it possible to have the dice moved to my sidecart for next months shipment? Either way you all are amazing and I personally appreciate Paizo's Customer Service.

Note: Erik, your Jaime Lannister cosplay was fantastic!!

[Erik Keith]

I was able to move the dice to your sidecart, we should have your order added to our shipping queue as quickly as possible. : ) I'm glad you liked the costume! The Game of Thrones group was full of awesome people, especially Patsy.

Let me know if I can be of further service!

[the Haunted Jester]

Hey Erik-

I just received an email indicating that the separate Harrow Deck under Order# 3079868 will leave the warehouse soon. Could you look into this matter as I wanted it to ship with my regular subscription order which is still pending. Thank you for all your help.

[Sharaya]

I've sent you an email regarding this issue. If you have any further questions or concerns, please let us know.

Thanks!
Sharaya