Order 3107320


Customer Service


I placed this order a few minutes ago and apparently made a mistake with shipping options. I want it to ship with my May subscriptions, but see that it's scheduled to go out as a separate order.

Also, I re-activated my Player Companion subscription with this order, but want it to start with the Harrow Handbook. My subscription page now indicates that I will receive the Undead Slayer’s Handbook and Alchemy Manual with my May subscriptions. I don't want these two items.

I had the shipping and subscription options set correctly for this order, then added one more item before checking out. I'm guessing that adding that last item reset the options.

Sorry for the trouble. Can you fix this?

Customer Service Representative

I have moved this order to your sidecart,to ship with your May subscriptions. I can't say for sure that adding the other item reset the shipping options, but that does seems like a possibility (a potentially inconvenient possibility that we may need to look into).

The Undead Slayer's Handbook and the Alchemy Manual were showing up because of a glitch/display bug on our side of the system. I have poked around with things, and it should be displaying correctly now.

If I can help with anything else, please let me know.

Thanks!
Sharaya


Thank you!

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