The Shining Fool
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Howdy guys!
Hawaii hates my love for Paizo. Seriously, since I've moved here, I've had more issues than I have in my past 12 years buying from y'all.
Anyhow, this is showing as declined. I don't understand why. The address is correct, there is plenty of money in the account, and it is the same payment method I have used for other purchases from Paizo that have all gone thru. I tried reentering the credit card number and the address and it still won't work.
Suggestions?
Thanks again. :-)
| Sharaya Customer Service Representative |
I'm very sorry for any inconvenience with this. After looking into this, it appears that our system was just having trouble recognizing that there was a preferred payment method on file for this order. So when it was trying to charge, there was nothing set for it to charge to.
I was able to poke things into place from my end, and it looks like the card has been approved now. You should see a shipping update in the near future.
If you have any more questions or concerns, please let me know.
Thanks!
Sharaya