Submitting your order isn't clear that you need to click on the numbered steps to complete an order. A simple next button would help a ton. Also, when filling out CC info then you click to select your address, when you confirm your address and come back to the CC modal, your CC info is lost and you need enter it again. Either preserve it by not resetting the modal or make address selection a required first step.
Tis my feedback.
Yeah, you've got a point. I placed a non-subscription order earlier this week for the first time since the updates and it took a bit of getting used to. I was looking for a "next" button or similar and just couldn't find anything. I use a few browser extensions that block things like cross-site-scripting and whatnot, so I wasn't sure if it was just me.
Paizo is in general awesome, but good UI doesn't leave a user wondering. There's this weird push for less Interface in UI design these days, which frankly I think is art students getting the upper hand over usability experts.
Users got a lot done on 800x600 screens, but now that 1280x720 and above are the minimum typically seen, there's this sudden "real estate" focus that blows my mind. But I digress, somewhat.
There should be as much UI as needed. And, you're right, a good one won't leave you wondering. I was waiting for some indication of what to do next when I filled out all the fields. As is, you're leaving it up to the user when to click on to the next step. In the absence of direction expect people to substitute their own.
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Just a little more feedback. The new order process needs a little TLC, in my humble opinion.
I've had two items (one PDF, one physical) in my shopping cart for a day or so. Tonight I committed the order by dropping to the shopping cart and telling it I was ready to buy. It (as usual) asked me to sign in to the purchasing side of the site, and immediately thereafter jumped to step 3, where it was asking for payment selection. Um. Step 2? I want the physical product held until my next subscription shipment, so I had to click on the 2 to go back to a step I never saw in the first place. There I was able to sidecart as usual, jump to step 4 and commit the order.
I get it the new ordering screens are cleaner and there's something to be said for that. But honestly, I expect to see:
1} Are these quantities correct? Click NEXT when they are.
2} You usually ship stuff to LOCATION and you usually combine your shipping. Click NEXT to do that or click CHANGE to change these options.
3} You usually pay with PAYMENT type. Click NEXT to do that, or click CHANGE to enter other payment methods including gift certificates.
4} Here's a summary... I'm going to send QTY of PRODUCT to LOCATION with combination mode COMBO and charge PAYMENT for this. Click CONFIRM if that's right.
Straightforward and linear. Pretty much frankly what there used to be. Jumping around to futz with the individual steps seems really weird. I mean, maybe it's just me, but I've never, ever been... cautious... about placing a Paizo order before. It was always abundantly clear what was going to happen and I never had even the slightest question that something was going to ship immediately when I didn't want it to (or go sidecart when I was Jonesing for a product Right Damned Now), or that it was going to invent a payment method and I'd get arrested for fraud.
The new system, yeah, it's new, but I feel paranoid that I need to double check everything.