| Mawgrim |
Apologies if this is going into the wrong forum - please move to appropriate forum if necessary.
I am having issues placing an order whereby when I click "Proceed to Checkout" it asks me to sign in to continue and then returns me to the front page again when I click "Sign In". I have tried to place the order using two different browsers (Firefox and Internet Explorer), and have cleared the cache/history on both browsers upon experiencing the issue and tried again after that. I have also tried emptying the cart completely and trying the order again from scratch.
Any help at this point would be greatly appreciated.
| Sharaya Customer Service Representative |
I'm very sorry you were unable to submit your order. At this point, I cannot quite identify what was causing the problem, but I was able to finish submitting the order from our side of the system. You should soon get an email confirming the order information.
If I can help with anything else, please let me know.
Thanks!
Sharaya