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Hey guys,
Just received my Inner Sea Gods hardcover and I gotta say, wow, amazing artwork throughout. You guys really outdid yourself this time. I am curious about what appears to be a manufacturing defect in my book - in the inside front cover there is a large protrusion that looks like something got trapped under the paper during binding.
Are you guys including RFID or similar inventory control tags/chips to your hardcovers now? Seems silly to have it included in a book shipped directly from you that never saw a retailers shelf. Otherwise, if not (which is my hope), is there any chance I could swap out the book for a fresh one? I have the PDF so I'm fine with the replacement being included with my next month's subscription shipment to save on shipping. What would be the best way to send this book back to you guys?
Thanks for all the great work that you do!
Dustin
Hi Dustin,
I'm not sure what would have caused that, and that's not an issue that we have heard about yet. If you would, please send a picture of this defect to us at customer.service@paizo.com. We would be glad to investigate the issue further and see what we can do to assist you.
Thanks!
Sharaya
I sent you guys an e-mail. It is a relief knowing that you are not intentionally tagging your books. Thanks for all you do.
We're looking into it, and should be responding to your email in the near future. Sorry for the delay.
Thanks!
Sharaya
I have the same thing on mine. It is in the upper right corner as you are looking at the inside cover.
Slight mis-remember on my part. I was looking at both Inner Sea Gods and Bestiary 4 last week. The bulge is in Bestiary 4. If you wish, I can send you a picture.
Feel free to email us a picture so we can look into it.
Thanks!
Sharaya