I keep getting logged out!


Website Feedback


I keep getting logged out!

When I was trying to search for a picture for a new alias (twice)
When I was trying to make a post for that alias
When I was reading some of my old posts

Arg! It's really frustrating.

Why does this keep happening, and how can I stop it?

Paizo Employee PostMonster General

It's not really something you can control right now. It's caused by a combination of things that we've been working to fix over the past while. We are working on rearchitecting some things that should fix these types of problems via a handful of differing approaches, but it's an ongoing effort rather than something I can point to and say here's when it'll be done.

We'll look specifically at the cases you're describing and see if there's anything we can do there in the meantime.


Thanks. I really appreciate it.

Just as an update, I've been logged out two more times while just reading a thread.

When it first happened (while I was searching for avatars) I just presumed it was some sort of safety measure since I was messing around in My Account (I figured it had something like, "if no activity within <X> minutes, log out", and clicking through screens of avatars didn't count as "activity") but since it's been happening in other locations and events as well... it's just really starting to be difficult.


I have been logged off three times in the last three hours.

I don't know if these updates are helpful or annoying. I do not mean them to be the latter - mostly I'm just trying to help you zero in on anything going wrong. I'm sorry to cause trouble. :/


Look, is there something you guys can do so hitting "preview post" doesn't just delete everything you wrote and throw you to the #newPost paizo.com home screen? Because I use "preview post" just so I can catch mistakes as I'm typing. It's really frustrating to lose everything... when trying to make sure that everything is working right.

If it's too much effort or takes too much alteration, I understand. But ARG, that's a (now completely wasted) hour and a half.

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