Order 3039612

[sieylianna]

This order was created on October 7th and was supposed to be shipped by October 21st. However, I have never received a shipment notification and the order has not been received as of Friday.

[Katina Davis]

Hello Sieylianna,

I took a look at your account, and it seems that Order #3039612 was submitted on March 7th, and was shipped out on March 14th. I have sent you the confirmation email again so that you can verify that this is the correct order. If you were thinking of a different order, or if you have any further questions or concerns, please let me know and I would be happy to assist you.

Thanks!
-Katina

[sieylianna]

That was the missing order and I hadn't previously received the shipment notification. It appears that someone decided to repackage it in a large box instead of the normal shipping envelopes. I suspect that this was the cause of the problems.