I'm seeing my Order Summary for this order say it has shipped, has a tracking number and everything, but the Order History says its pending and I've not received an email. Is this just a glitch? Or something different for how things work now?
Customer Service Dire Care Bear Manager
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I'm not sure why it is showing shipped on Friday. It is in our packing process and we hope to have all those orders shipped out by this coming Friday. Your order has not shipped yet. I've filed an issue with the tech team as there seems to be some other orders also displaying this way.
thanks,
sara marie