Can't see status of subscription


Customer Service


Hey guys - I can't see the status of my Adventure Path subscription, whether it's pending or not. Normally I've gotten an email to say that it's all good by now, but nothing has come through.

I've followed the instructions to check at the bottom right section of the My Account page to locate the subscription sidecart, and cannot see it there at all.

Could someone please check into this for me and make sure that my subscription is still active and processing at the moment?

Many thanks!


Just an update - I can see it in the My Subscriptions section now, so no need to answer question.

Cheers!

Customer Service Representative

With the new website updates, we've had some bugs related to subscriptions and sidecarts displaying correcting. The tech team has been working on fixing the bugs. Glad to know yours is working now!

If we can help with anything else, please let us know.

Thanks!
Sharaya

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