Paizo account / Pathfinder ID # mix up; how do I fix it?

[Aspel]

Last month I played in my first Pathfinder game, more or less being given a link to the PRD and a due date and not really understanding much more than a loose grasp of what 3.5 was like. When I showed up at the shop, the Venture-Captain dude gave me a number and told me to write it down.

That night I'm getting my friend to help get me set up here on the site, and I end up clicking the wrong button and getting assigned a new character number, and my email is now tied to that (this) Pathfinder ID #.

Now, I had to make a new email and reregister, but for some reason the site kept me logged into this one, and now I've got four or five PDFs and a forum account that aren't tied to my character. I just leveled up, and I figure this is probably the time to sort this out.

(also to top it off, if I look away from this page for more than four minutes it asks me if I'm the same person still, like the site is afflicted with some extreme Capgras delusion)

[David H]

Howdy! I think you only have 1 real option. That would be to contact the VC and arrange to have him correct your Chronicle sheet and then update the reporting. More important is the Chronicle sheet update though.

As far as the website goes; it happens to be undergoing some maintenance and behind-the-scenes makeovers, so any weirdnesses you're seeing is probably related to that.

[Aspel]

So it isn't something as simple as just start using the new one*? Darn. I'll talk to the Venture Captain, though. Doing this while there's only three sessions of backlog seemed a much better idea until waiting down the road when it might cause more problems.

* I've kind of done this a lot with my DCI number...

[David H]

Yeah, while what's reported to Paizo is useful for tracking faction successes and scenario results as well as trying to rebuild a PC if something bad happens to the Chronicles, ultimately the Chronicle sheets are the important part to fix.

[Justin Riddler]

If you have multiple PFS numbers, you can email [e-mail] with both numbers requesting that we merge them.

~Justin Riddler
Customer Service

[Totenpfuhl]

Or you could just change the first email address to another one you have so that you can use the one you want with the number you were given by the VC. Then contact customer service and have them remove the number you don't want.

[Aspel]

Justin Riddler wrote:

If you have multiple PFS numbers, you can email [e-mail] with both numbers requesting that we merge them.

~Justin Riddler
Customer Service

Cool then. Thought customer service was only, like, "I ordered X and got Y". I'll do that.