Where is my PDF?


Customer Service


I recently bought the "Faiths of Purity" PDF. I downloaded it to another computer, but I've since replaced that one and want to download it to my new one.

It doesn't appear under My Downloads anymore, though the Core Rulebook I bought years ago does. Do I only get a limited amount of downloads or something?

Lantern Lodge Customer Service Dire Care Bear Manager

I'm not seeing an order for it on your account. Is it possible you signed up for a new account since you purchased the Corebook and purchased it on that? If not, email customer.service@paizo.com with as much information about the order that you can remember and we can do some sleuthing and follow up with questions as need to track down the order.

thanks
sara marie


Ok, I should have the receipt in my email folders so I'll dig it up and send the email tonight.

I don't remember creating a new account... if I did I'm not sure why the Core would be on it because I bought that two years ago. But I'll double check before I send it.

Thanks for your help. :)

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