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Howdy y'all,
This order hasn't arrived. When I search on the tracker, it says that it was transferred to Honolulu PO on 6 Feb and no further tracking data is available. Does this mean that the USPS should be delivering it? Or do I need to call someone for it? I'm kind of confused, and would love any assistance you can give.
Thank you all for your help!
- Busby
It looks like the tracking information did not transfer between Mail Innovations and the Post Office. Even though it's not being tracked, it is likely still on its way. Sometimes packages going to Hawaii can take a bit longer than the estimated 4 to 8 business days. If it hasn't arrived by February 24th, let me know, and I'll see what we can do to assist you further.
If you have any other questions, please let me know.
Thanks!
Sharaya
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Howdy Sharaya,
I contacted the management of the address where the order was supposed to be delivered, and they told me that they returned it to sender (despite assuring me that they would hold any mail I received, but that's a different story *grumble*). Is there any way y'all could confirm and/or resend if you receive it? I now have a permanent (well, 3ish years) address, so hopefully there won't be any other mail snafus.
Thank you very much for your help and patience with this issue.
- Busby
That's unfortunate. Thanks for letting us know it's been sent back our way. I have set up a replacement copy to be shipped to you soon. You should get an email confirming the replacement order.
If I can help with anything else, just let me know.
Thanks!
Sharaya