Order #2851136


Customer Service

Sczarni RPG Superstar 2012 Top 32

Why are only 2 minis from this order shipping? I was hoping everything would be shipped at once to get the reduced shipping. Will this change the Shipping & Handling amount? I had used the sidecart to get my $ limit over $100 on purpose to get the First Ten Shipping discount.

Customer Service Representative

The order was split into multiple packages by our automated shipping system. Our shipping systems looks for the cheapest way to ship packages, and often it is cheaper to ship via two small packages versus one large package depending on the weight amount. It looks like those 2 minis would have put your package into a higher weight category which would have cost significantly more to ship.

The split into 2 packages resulted in cheaper shipping charges for you, and you still received the First Ten Shipping discount.

The second package has been picked by the warehouse and should be shipping in the near future.

If you have any other questions or concerns, please let me know.

Thanks!
Sharaya

Sczarni RPG Superstar 2012 Top 32

Thank you! Now I know and knowing is half of something or other...

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