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I have not yet received this shipment. According to the website, this package was shipped on December 14th, so I think it should have arrived by now.
Is there anything I can do to confirm the package is still on its way?
I sent an e-mail on Jan 20, but I haven't received a response yet.
Customer Service Representative
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Hey there,
Our apologies that we have not responded to your email yet. Customer Service is still a little backed-up from the holidays and are responding to emails as quickly as possible. You should be receiving a response in the near future.
~Justin Riddler
Customer Service
Thanks! My concerns were addressed!