TOZ
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| 2 people marked this as a favorite. |
The team is aware of the problem.
Yes. Something got broken on the website and we're pretty sure what broke it but are at a loss how to fix it right now. Basically this happened after much of the staff left and is redirecting a bunch of links to the front page. It's likely related to a bad configuration but the person most likely to understand what just happened was sick today. And everyone else was gone for the day except for Chris and myself and I'm afraid this is beyond the powers of either of us to figure out without making things worse. Sorry about the issue. I don't expect that it will be a great big problem but we may have to rebuild some links and some things that link to or depend on those links. We'll see.
| thorneldrich |
Is this still broken because I am having the same issues, any attempt to get to my account or my downloads redirect to the front page. It's like the https://secure.pazio.com is offline or something. Can get to my wishlist but thats it. I made a purchase of two pdfs (the new Healer's book & the new Qadira sourcebook), gotten the confirmation that you guys took the money from my account but now I can not access the page to download them.
Come on... If this has been happening since around the 18th you guys should have gotten around to fixing this (it's the 25th for goodness sake).
TOZ
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This has only been happening since last night. The inability to create new threads has led to people piggybacking on old ones. You should also be able to access your downloads from the product pages of the individual items. There is a Downloads tab for anything you purchased, and while clicking it will kick you to the main page, you can return to the product page and should be able to download it on a second try.