I was wondering why my order for "Dungeons & Dragons RPG: Original Dungeons & Dragons" in my sidecart from Order 2939779 wasn't included in my currently pending subscription order. It was listed as available when I placed the original order a week ago. Could someone please check up on that for me?
Customer Service Representative
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Unfortunately the item has become unavailable at this time and we will be unable to secure a copy of it for you. I have canceled the item from your sidecart and you have not been charged for it.You can verify this change on your My Subscriptions page. We apologize for any inconvenience.
~Justin Riddler
Customer Service
Thanks for the update. Does this mean I can use the Holiday14 code for something else? The D&D set was the only eligible item in the order I used it with.
Customer Service Dire Care Bear Manager
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You can, although because its been "used" for your account we'll need to manually set it on the new order. If you decided to place a new order to use the code on, just let us know when everything is in your shopping cart and we can manually process it for you.
Thanks
sara marie
Many thanks. I'll make a post when I'm in a monetary position to do so.
Could the discount please be applied to the items in my cart, using my credit card on record? I'd like the dice added to my sidecart to come with my next subscription shipment, and I understand that the poster needs to ship immediately and separately to other items.
Paizo Customer Service Algorithm
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Could the discount please be applied to the items in my cart, using my credit card on record? I'd like the dice added to my sidecart to come with my next subscription shipment, and I understand that the poster needs to ship immediately and separately to other items.
I've submitted your order as requested, setting the dice to ship to you with your next subscription shipment. It's possible that the Holiday14 discount may drop off of the dice when they are moved from your sidecart into your next subscription shipment, if you see this happen make sure to let us know so we can fix it.
I didn't see a poster in the order, let me know if you need one added. : )
- Erik Keith
Many thanks for setting this up. The poster I mentioned was the Pathfinder #1 Cover Print, which is already in pending status. Sorry for not being clear about that.