December Subscription Still Not Shipped!


Customer Service

Grand Lodge

Hello,

I saw this post:

Erik Keith wrote:


Hey Folks,

We should have all of the subscription shipments processed by the end of the night. Nearly all of them have been processed and we're fulfilling the last ones currently. If your subscription shipment is still shown as pending at the end of the night please start a new messageboard post here in the customer service section regarding it and we'll try to get any remainders rounded up and shipped out as quickly as possible.

- Erik Keith
Customer Service

So thought I'd give a friendly notice that my subscription from December still has not shipped nor have I received access to PDFs yet.

Any help appreciated, thanks!

Dark Archive Customer Service Representative

Hey there,

Your order is currently in our shipping queue for processing by our warehouse. You should be seeing your subscription order ship by the end of the day. We apologize for any delay.

~Justin Riddler
Customer Service

Grand Lodge

Thanks Justin!

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