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I've just recently subscribed to this line and I have a couple of questions about the 20% discount for subscribers.
1) What does it apply to? Clearly it applies to items sent in subscription shipments, but what about previously released items in the line? Does it apply to the Player Mats?
2) Assuming the discount applies at least one of the items mentioned above, do I have to wait for the first subscription shipment to be sent, before the discount can be applied?
There isnt a discount for backordered items (other than your regular pathfinder advantage). The benefits of subscribing are all in the future - 20% discount from recommended retail and a guaranteed copy of the promo card associated with each month's release (plus the convention promos from time to time).
Paizo Customer Service Algorithm
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I have them in my cart, but I'm not seeing the 20% discount. Is that because my first PACG subscription shipment has not yet been sent?
You guessed it spot on. Subscription discounts don't kick in until a product from that subscription has been fulfilled. If you want to set them to ship with your pending Adventure Deck I should be able to set the discount to apply to them when they ship for you. Just submit the order and then post an update here and I should be able to apply the discount.
Pathfinder Adventure Card Game subscribers do indeed get a 20% discount on the UltraPro PACG mats.
Hi Vic. I'm not stressed at all, but my orders (2870017 for the Base Set and 2870016 for the Add On Set) only had the 15% pathfinder advantage discount, by the looks.
I dont care about the difference, but it seems like something isnt working right. I'm sure I was a PACG subscriber at the time (although I no doubt preordered the mats - maybe that screwed things up?)
Anyhow, it might be worth looking into. It was during October, by the looks.
PS to Nikosandros - sorry about the misinformation. :o
Customer Service Representative
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Hey there Steve,
The 20% subscription discount became applied to the Character Mats after your preorder for the Character Mats was submitted.
We apologize for this mix-up, and have granted you a refund in Store Credit of $1.25 for order #2870017, and $0.80 for order #2870016, to reflect the missing 5%.
~Justin Riddler
Customer Service
Hey there Steve,
The 20% subscription discount became applied to the Character Mats after your preorder for the Character Mats was submitted.
We apologize for this mix-up, and have granted you a refund in Store Credit of $1.25 for order #2870017, and $0.80 for order #2870016, to reflect the missing 5%.
~Justin Riddler
Customer Service
Cheers, Justin. There wasn't any need to do that, but thanks.
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Customer Service Representative
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Your order's subtotal somes to $150.74. Holiday14 is giving your order a discount of $13.48, which is 10% of your subtotal minus the cost of the subscription item in the order ($15.99 as Holiday14 cannot be used on subscription items). You can verify this by viewing this order's details from your Order History page.
Additionally, I noticed that you started an Adventure Card Game Subscription with this order beginning with the Skinsaw Murders Deck. The newest release, the Hook Mountain Massacre, is presently in your sidecart for shipping with your next subscription shipment. If you would like, I can move the Hook Mountain Massacre into this order for shipping with this order rather than waiting for your next subscription order. Just let me know what you would prefer.
~Justin Riddler
Customer Service
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Customer Service Representative
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You ordered 2 copies of the Skinsaw Murders in order #2808630. If you meant to only order one, just let us know and I will cancel the non-subscription purchase.
The Hook Mountain Massacre is still in your sidecart. You can verify this on your My Subscriptions page. If you want us to move it to order #2808630, just let us know.
~Justin Riddler
Customer Service