So I apparently I just cannot understand how this works to add something from my sidecart to my monthly shipment.
I get an email and it says:
If you would like to add additional items to this order, go through the usual checkout process, and choose the option to ship the new items with the pending order # 2912019. If you don't see this option, your subscription order is past the point where we are able to add items to it...
Now I have tried this on two occasions right after I received the email and I have never seen that "ship the new items with the pending order #". So what am I missing here?
Customer Service Dire Care Bear Manager
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I can see what's going on and I've let the tech team know. Hopefully can be fixed by next months subscriptions. In the meantime, if you'd like me to add some items to your subscription order, put them in your shopping cart and I can add them to your subscription order.
thanks
sara marie
Well I retired this morning and the add to pending order was an option now, but if you would double check that would be great, thank-you.