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Hi there,
My order was placed on November 9, 2013 and I just wanted to check in on the status. I'm aware that it is a pretty big order and that the (amazing) sale has increased volume, but I will be leaving for the holidays in a few weeks and just wanted to know if it is likely to be dispatched soon so I can make arrangements to have someone available to pick it up if need be.
Thanks!
Customer Service Representative
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Hiya,
Your order was submitted on November 9th with an estimated 2-10 business days for fulfillment. Currently today is the 10th business day, and your order is presently in our shipping queue for processing by our warehouse. So you should see your order shipping shortly. We apologize for any delay in shipping. We have been experiencing a high volume of orders due to the Great Golem Sale and have been processing orders as quickly as possible.
~Justin Riddler
Customer Service