Damaged Cards

[jsilvrs]

I just ordered Pathfinder Adventure Card Game. I am excited to play. While I was organizing the cards, I found 4 damaged cards. The monster cards Werewolf and Xulgath have a bent and creased corner. I also have an item card Potion of Healing that has a big white spot on it. I also have a Cure spell card with a damaged back. What can I do to get these cards replaced?

Thanks

Jeremy

[Sara Marie]

Shoot [e-mail] a picture showing the four cards along with an address we can send replacement cards to.

thanks
sara marie

[jsilvrs]

Sara Marie wrote:

Shoot [e-mail] a picture showing the four cards along with an address we can send replacement cards to.

thanks
sara marie

I have tried sending emails, but I keep getting a failure notice the next day. It says

Sorry, we were unable to deliver your message to the following address.

<[e-mail]>:
Message expired for domain paizo.com

[Steve Geddes]

That happens to me sometimes, but I can get around it by replying to the various confirmation emails from when I ordered the product and when it was shipped. Might be worth trying that.

[jsilvrs]

Steve Geddes wrote:

That happens to me sometimes, but I can get around it by replying to the various confirmation emails from when I ordered the product and when it was shipped. Might be worth trying that.

Thanks! I will try that.

[Sara Marie]

I can see an email from the 18th and one from today from you in our inbox. I'll get those cards out to you as soon as possible.

thanks
sara marie

[jsilvrs]

Sara Marie wrote:

I can see an email from the 18th and one from today from you in our inbox. I'll get those cards out to you as soon as possible.

thanks
sara marie

Thank you! Not sure why I got those delivery failure noticed. It happened every time I tried emailing. Thanks again for you help.

Jeremy

[jsilvrs]

Sara Marie wrote:

I can see an email from the 18th and one from today from you in our inbox. I'll get those cards out to you as soon as possible.

thanks
sara marie

In your email, you said you didn't have any Xulgath cards available. Does this mean I will get one eventually or am I out of luck?

[Sara Marie]

We don't have any way to track pending replacements for particular cards. I would suggest a bit of glue or tape to try to repair the bottom corner and check back in a month or so to see if we have more of the Xulgath card available at that time.

thanks
sara marie

[michael farrand]

Sara

I spilled rootbeer on some cards. How much is it to replace 4 cards?
3x BofGods
1x BofIyoemede

Thanks