Order #2778208, bag not included


Customer Service


Hi, I just got my hands on this order but I noticed the year of the demon messenger bag was not in the box. It says on the list of contents that the bag was included, but it's not.

Lantern Lodge Customer Service Dire Care Bear Manager

I'll get a replacement out as soon as possible.

thanks
sara marie


Thanks :)


Actually, is there any chance I can get tracking numbers? The logistics company I deal with have some really awful new policies which worry me.

Lantern Lodge Customer Service Dire Care Bear Manager

Its shipping out UPS ground so as soon as it ships you should get an email confirmation with the tracking number.

thanks
sara marie


Thanks :)

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