Order #2671432 MIA


Customer Service


Hello, and cheers,

according to my mail, said order shipped on 2013-08-15.
Given the fact that all other Paizo orders have reached me after 2-6 weeks, I am beginning to worry...

One question: During my vacation (from which I returned just now), a package for me was deteined in customs - and promptly sent back for me not picking it up on time (which I couldn't, due being to vacation, duh).
All I know about this package is that, under 'sender' a "Jennifer Griffin" was stated.
Might this have been the very order I am missing?

In any case, do you have any suggestions how to proceed. I'd really like to have my APs complete...

Lantern Lodge Customer Service Dire Care Bear Manager

I've set up a replacement to ship with your upcoming October shipment. If the original package shows up, please let us know.

thanks
sara marie


Sara Marie wrote:

I've set up a replacement to ship with your upcoming October shipment. If the original package shows up, please let us know.

thanks
sara marie

Thank you very much! I will :)


...and touchdown!

I just received my October shipment, complete with the promised replacements for September.

Thanks a bunch!


Ah, the story continues... :(

I just got mail from Paizo that the package in question has been returned to you, the german post office claiming it to be undeliverable.

Which has caused Paizo to suspend my subscription.

Since all other packages I ever received from Paizo (including the replacement shipping) were successfully delivered to this very address, I'd like to ask Paizo to un-suspend that subscription of mine.

Thanks in advance.

Dark Archive Customer Service Representative

Done & done. Happy gaming!

~Justin Riddler
Customer Service


Thank you!

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