Still awaiting receipt of my Adventure Path 74 and Goblins 2 ...


Customer Service

Liberty's Edge

Pathfinder Adventure Path #74: Sword of Valor (Wrath of the Righteous 2 of 6) and Goblins #2 are shown on the Paizo website to have been shipped to me on or around 09/20/13 via USPS Package Service with an estimated 4 to 8 business days in transit. Around that same time, I changed residences. I updated my address on Paizo's "My Subscription" link, but this shipment was already in transit when I made the change. I also provided notice to USPS for purposes of forwarding. I've been regularly receiving forwarded mail, but the Paizo package hasn't arrived yet. Should I be concerned yet?


You are more patient than me. I just signed up for the subscription and mine was supposed to show up on 10/3. The problem is that the tracking says it was sent from Connecticut to a post office Massachusetts (I live in New York) and can no longer be tracked. I am calling today.

Lantern Lodge Customer Service Dire Care Bear Manager

Saurstalk wrote:
Pathfinder Adventure Path #74: Sword of Valor (Wrath of the Righteous 2 of 6) and Goblins #2 are shown on the Paizo website to have been shipped to me on or around 09/20/13 via USPS Package Service with an estimated 4 to 8 business days in transit. Around that same time, I changed residences. I updated my address on Paizo's "My Subscription" link, but this shipment was already in transit when I made the change. I also provided notice to USPS for purposes of forwarding. I've been regularly receiving forwarded mail, but the Paizo package hasn't arrived yet. Should I be concerned yet?

We just got a pile of postal returns back and yours was among them. I've set up a replacement to ship with your upcoming October subscription shipment.

thanks
sara marie

Lantern Lodge Customer Service Dire Care Bear Manager

Rapthorn2ndform wrote:
You are more patient than me. I just signed up for the subscription and mine was supposed to show up on 10/3. The problem is that the tracking says it was sent from Connecticut to a post office Massachusetts (I live in New York) and can no longer be tracked. I am calling today.

Some times packages hit speed bumps going through the postal system, lets give your package until Thursday to see if it was delayed somewhere and is running behind schedule. If you haven't seen it by then, let us know and we can look into getting you a replacement set up.

thanks
sara marie


Sara Marie wrote:
Rapthorn2ndform wrote:
You are more patient than me. I just signed up for the subscription and mine was supposed to show up on 10/3. The problem is that the tracking says it was sent from Connecticut to a post office Massachusetts (I live in New York) and can no longer be tracked. I am calling today.

Some times packages hit speed bumps going through the postal system, lets give your package until Thursday to see if it was delayed somewhere and is running behind schedule. If you haven't seen it by then, let us know and we can look into getting you a replacement set up.

thanks
sara marie

Okay, thank you for he prompt reply. What actually worried me was the fact that a package that had had ordered and had shipped later actually arrived this past Saturday. Had that not happened, I probably would not be thinking about this to much.

I would also like thank all of the staff for providing such a fun game.

Lantern Lodge Customer Service Dire Care Bear Manager

If a package got put on the wrong truck or something and has to be rerouted, it could easily delay it long enough that another package could show up in the meantime. While its not exactly a great sign if newer orders arrive first, its not unheard of either.

Liberty's Edge

Sara Marie wrote:

We just got a pile of postal returns back and yours was among them. I've set up a replacement to ship with your upcoming October subscription shipment.

thanks
sara marie

Thank you! (To be sure, this is both the Pathfinder Adventure Path and Goblins #2?)

Again, thanks!

Lantern Lodge Customer Service Dire Care Bear Manager

Saurstalk wrote:


Thank you! (To be sure, this is both the Pathfinder Adventure Path and Goblins #2?)

Again, thanks!

Yes, you should be able to see them in your sidecart on your My Account page and/or in your estimated order contents on your My Subscription page.

thanks
sara marie

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