I just received this order. Unfortunately instead of receiving a copy of the AD&D Dungeon Master Guide (2E) Premium Hardcover, I instead received a copy of the AD&D Dungeon Master's Guide (1E) Premium Hardcover . It's a beautiful book, but one I already have a copy of. I'm happy to send it back, but I doubt it's practical from New Zealand.
Customer Service Representative
|
Hello Paul,
Sorry to hear your package was missing an item. According to your Order History page, this order contained a copy of both the AD&D 1E Premium Hardcover and the AD&D 2E Premium Hardcover. Did you receive two copies of the 1E version?
I have set up a replacement for the 2E version in your sidecart for shipping with your next subscription order. You can verify this change on your My Subscriptions page.
~Justin Riddler
Customer Service
Many thanks for arranging the replacement copy.
The other book in my order, which I received without any issues, was the AD&D Dungeons of Dread (1E) Premium Hardcover, with the reprints of S1-4.
Sorry to be an ongoing nuisance, but there still seems to have been a hiccup somewhere, because the replacement isn't showing up for me on my subscriptions page.
It's all looking good now. Thanks again for the help.