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As far as I know, if you have more than 10 posts you can't change the name yourself any longer. You might ask customer server or the website staff if they can help.
The important part is that you keep the same number and have the paper chronicles. If the name on the chronicles is different than the name on the website it is not a big issue.

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Your username on the messageboards and your characters are separate.
Just create an alias if you want them to be the same. Click on My Account at the top, then look under Messageboard Aliases > Create new alias.
Actually anytime you register a PFS character it automatically creates a message board alias. If you post with that alias more then ten times, then you cannot change the name of that alias or the associated PFS Character which is the issue that the OP has.
The OP could as you say create another alias, but it would not be associated with his PFS character.

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Actually, while you can't change the name he shows up by, you can still change the Full Name field, so that someone who actually follows the character link will see the actual name for the PC.
Verified by updating the "Full Name" field for the profile posted under, which is well and truly locked into the name.