So I have seen in some other threads, that "Order History" and "My Subscriptions" are showing the date that a label was printed, as when the order shipped, but that date is incorrect, and orders with pre-printed labels will ship today (hopefully.)
My order doesn't show a date, it says it is currently pending, does this mean that my order is not one of the orders that has a pre-printed label, and thus will not be shipped today?
Customer Service Dire Care Bear Manager
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It means it was printed in our "regular" shipping queue with a packing slip. There are multiple teams working in the warehouse, one is doing pre-printed labels and another team is working on picking and boxing the packing slip pile. Both sets have a very good chance of finishing today, though there is a chance they will bleed over into Monday.
thanks
sara marie
Got it, was about to get worried.
thanks for the quick reply