Two PFS Players Lost confirmation code to register


Pathfinder Society

Liberty's Edge

I have been playing PFS with family and relatives at our local game store for a few months; all just reached level 3. But, come to find out via email yesterday the GM who has been doing the modules recently told me that it appears two of the players (family relatives) never seemed to register and setup their characters online using the temp code provided them when we first went to play.

I asked them if their father set up their online characters for logging purposes and they said they had not because they lost the piece of paper with the "confirmation code" on it over the past few months. The GM has been logging the events as normal, but I would like to know who I should contact to keep the numbers active, but we need to get the code or somehow be able to properly register the numbers with missing confirmation codes.

I looked online for a contact for PFS specific questions and looked over the FAQ, but could not seem to locate such information on retrieving or getting the confirmation code resent to a specific email or the GM, etc.

Any pointers or thoughts on how I can get them the needed confirmation code so they can properly register online so they do not lose their character numbers, etc?

Liberty's Edge 4/5

The GM whom registered the game should have the numbers if he recorded them. If not than simply get new numbers and use them, than give them to the GM. As for contact info, there is a list of the V.O.'s on the Event page. For this though you just need the GM, and seems you are in contact with him. Hope this helps.

Liberty's Edge

Jeff Morse wrote:
The GM whom registered the game should have the numbers if he recorded them. If not than simply get new numbers and use them, than give them to the GM. As for contact info, there is a list of the V.O.'s on the Event page. For this though you just need the GM, and seems you are in contact with him. Hope this helps.

Jeff, thanks for the reply to my massage. They have the PFS numbers there were given, but they never used the code to activate and set-up the characters online. My fear is that is we move to new PFS numbers they will lose all their past plays (6+ modules) and if it is easy enough to get the codes activated for those numbers it would be easier on them and the GM.

I would be happy to Direct Message someone at Paizo if I knew who would be able to provide the codes or some other way to register the numbers with them correctly if they lost the confirmation codes.

Grand Lodge

This is one of the reasons when we give out such numbers, we try to get the players registered on the spot, since Dave and I genenerally bring means with us to hook up with the Paizo site if WiFi happens to be available.

Liberty's Edge 4/5 5/5

It's also good practice for GMs to save the PDFs of the card they issue, in case issues like this crop up further down the line.

5/5

Quella wrote:
Jeff Morse wrote:
The GM whom registered the game should have the numbers if he recorded them. If not than simply get new numbers and use them, than give them to the GM. As for contact info, there is a list of the V.O.'s on the Event page. For this though you just need the GM, and seems you are in contact with him. Hope this helps.

Jeff, thanks for the reply to my massage. They have the PFS numbers there were given, but they never used the code to activate and set-up the characters online. My fear is that is we move to new PFS numbers they will lose all their past plays (6+ modules) and if it is easy enough to get the codes activated for those numbers it would be easier on them and the GM.

I would be happy to Direct Message someone at Paizo if I knew who would be able to provide the codes or some other way to register the numbers with them correctly if they lost the confirmation codes.

Have them register their accounts as PFS players, it will give them a new number.

Then contact Mike Brock with both numbers and explain the situation, he would be able to merge the accounts. You can PM him here, or email at mike.brock@paizo.com.

Please note, he's already in Indy for GenCon, so I might suggest waiting until next week when he's back in the office to follow up.

Liberty's Edge

Sniggevert wrote:
Quella wrote:
Jeff Morse wrote:
The GM whom registered the game should have the numbers if he recorded them. If not than simply get new numbers and use them, than give them to the GM. As for contact info, there is a list of the V.O.'s on the Event page. For this though you just need the GM, and seems you are in contact with him. Hope this helps.

Jeff, thanks for the reply to my massage. They have the PFS numbers there were given, but they never used the code to activate and set-up the characters online. My fear is that is we move to new PFS numbers they will lose all their past plays (6+ modules) and if it is easy enough to get the codes activated for those numbers it would be easier on them and the GM.

I would be happy to Direct Message someone at Paizo if I knew who would be able to provide the codes or some other way to register the numbers with them correctly if they lost the confirmation codes.

Have them register their accounts as PFS players, it will give them a new number.

Then contact Mike Brock with both numbers and explain the situation, he would be able to merge the accounts. You can PM him here, or email at mike.brock@paizo.com.

Thanks for the pointers and contact. I will email him after I find out if the GM has a backup copy or a digital download of the ones he provided to the kids. If he has that (another great suggestion from this thread), I will take care of registration of the kids properly. If not, I will get Mike involved and see if we can merge or somehow register the current ones or merge new ones.

I have to say, I have never been disappointed with the people and ideas here on the Paizo forums. Thanks all for your help and direction. Another reason to love this game, the people who play it!

Please note, he's already in Indy for GenCon, so I might suggest waiting until next week when he's back in the office to follow up.

Liberty's Edge 4/5 5/5

Another idea is that if the GM doesn't register new sets of cards very often, he may still be able to retrieve the relevant cards (with the codes on) by going to 'My Pathfinder Society', then 'GM/Event Coordinator', then clicking 'Download Ten Most Recent Pathfinder Society Cards'.

Liberty's Edge

Paz wrote:
Another idea is that if the GM doesn't register new sets of cards very often, he may still be able to retrieve the relevant cards (with the codes on) by going to 'My Pathfinder Society', then 'GM/Event Coordinator', then clicking 'Download Ten Most Recent Pathfinder Society Cards'.

That is what I'm hoping he can do and this is more a lesson on making sure the kids register their numbers properly. All great ideas and options I can take with the GM the first path (easiest) to hardest.

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