Hi paizo CS people
As per this post by Sara, I checked my subscriptions page and it appears that two copies of the character add-on deck are going to ship in August but only one of the base set.
Would you be able to look into it for me and check that I'll get two of each, please? (And two of each subscription item going forward). Maybe my second sub is set to start with the add-on deck rather than the base set?
Cheers
Steve
Customer Service Dire Care Bear Manager
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When the second subscription got added it did not take into account that the first volume was already generated in your sidecart. I've changed that quantity to two and you should be all set now. please let me know if that didn't resolve the issue!
thanks
sara marie
All sorted.
Thanks, Sara.
PS - Sara, would you be able to point the tech team in the direction of this thread.
Alternatively, are you able to weave your CS magic and reduce my subscription number to 1 each of the cases and premiums? I'm trying to dodge a customs issue I ran into last Gen Con and can't seem to amend my PF Battles subscription numbers up or down myself.
Thanks, Justin (that was fast!)
Unfortunately, I can't log into my subscriptions page now. :(
Cheers
Steve
Okay - whatever was going wrong has stopped. I can log in and everything looks good.
Thanks very much Sara and Justin. :)