Hi, I recently purchased a few items from you guys. My order number is Order # 2617586 and is still pending. Will these items be shipped soon?
Thanks! :)
Has this order shipped yet? It still says pending.
Customer Service Representative
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Unfortunately the Harrow Deck, which is in this order, has become unavailable at this time. We had been fulfilling backorders for this item in the order they were placed as supplies trickle back in, however it is unlikely that we will be able to fulfill this portion of your order within any expeditious time frame. We reached the end of our immediate supply in the midst of attempting to fulfill orders.
If you would like to cancel any items from this order, I would be happy to do so. I can also move The Harrow Deck to a separate order to allow the rest of your order to ship as soon as possible. Otherwise this order will remain pending until we can fulfill your entire order.
~Justin Riddler
Customer Service
Can you move the Harrow Deck to a separate order and ship the rest of the order? That would be great. I can wait on the harrow deck for now. Thank you! :)
Bump.
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Customer Service Representative
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Certainly! The Harrow Deck has been moved to order #2679575. You can view these changes on your Order History page.
~Justin Riddler
Customer Service