Order # 2537539 Tracking Data issue...


Customer Service


Like alot of people I am also having problems not being able to track their packages. Is this normal or is there just a very high rate of it with this shipment?

Anyway I will await patiently for my package...just figure I 'll let you know so if there is a problem hopefuly you can take steps to fix it.

Lantern Lodge Customer Service Manager

UPS-MI does have a tendancy to miss more tracking scans than regular UPS does. However, I think more people are posting about it because this is a hardcover month with a lot of folks really excited about their package. Additionally, with the postal holiday, they may be a bit backlogged with packages.
Thankfully, even if a package misses its scan, they still should be getting delivered in the 4-8 business day timeframe.

thanks
sara marie


Sara Marie wrote:

UPS-MI does have a tendancy to miss more tracking scans than regular UPS does. However, I think more people are posting about it because this is a hardcover month with a lot of folks really excited about their package. Additionally, with the postal holiday, they may be a bit backlogged with packages.

Thankfully, even if a package misses its scan, they still should be getting delivered in the 4-8 business day timeframe.

thanks
sara marie

All right...thank you for your reply.


Interestingly, I received my shipment on Tuesday, but the tracking still shows that it hasn't been updated.

Dunno if that's feedback you want, but you'd think it would actually show that it's been delivered...

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