Sebastian Hirsch
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Hi there seems to be some problem with my current order. Before I asked customer service to unsuspend my subscriptions, I bought and added a gift certificate to my account. (My debit card (visa) sometimes gets declinedfor some reason, so these days, I purchase a gift certificate and redeem it before my payment gets authorized).
Today I received and email, that my pending order could not be processed (the debit card is pretty much empty) but only the old ammount of store credit was applied to the order.
Thank you so much for you help, I am very sorry for the inconvenience.