Re: Order 2481115


Customer Service


I noticed during the weekend on my credit card that this order was pending.

Now it is not pending on my credit card. But still 'pending on this site.

What is going on?

Would it be easier if I purchased a gift cerificate to cover the order?

Lantern Lodge Customer Service Manager

Somehow the shipping method got bumped from the order. I'll get it reattached and get the order shipped out as soon as possible.

thanks
sara marie


My fault I was not clear enough I believe...by saying it is not pending anymore I meant it did not get charged to my card.


I have got the e-mail that this order has been sent. But please note my credit Card has not been charged for this order as of yet.

I don't want to cheat you guys out of the money.

Lantern Lodge Customer Service Manager

Looking at our merchant service account, it looks like the charge went through Mar 18 2013 05:36:25 PM. If you don't see it come up on your account, you may want to double check with your bank. You also might want to check your order history to make sure that we charged the right card.

Order History URL: https://secure.paizo.com/paizo/account/orders/v5748a8i3enyz

thanks
sara marie

Community / Forums / Archive / Paizo / Customer Service / Re: Order 2481115 All Messageboards
Recent threads in Customer Service