A pre-order made after getting subscription


Customer Service


So here's the thing, I had the kobolds of golarion in my shopping cart and just recently joined several subscriptions. One of them was the companions subscriptions (which I believe includes the kobold one). I then went to my shopping cart, the area with the books saved for later, and thought I'd get this ordered and out of the way so that it would automatically ship with my subscription order happening that month and forgot that I'd get it automatically.

Am I still going to be receiving a second book when the time comes or will the pre-order be cancelled? If it won't be cancelled, can I kindly ask for it to be cancelled?


Also, how does the minis (battles?) subscription work? I already have the shattered star minis and don't want another case but I would like the benefits of the subscription.

Lantern Lodge Customer Service Manager

I've cancelled Kobolds to make sure you only get one copy.

If you would like to start a subscription with the Shattered Star Battle Case that just shipped, add the subscription to your shopping cart and go through the checkout process. Let me know immediately after you have done so and I can cancel the set it generates and add the already shipped set in its place.

thanks
Sara Marie


Hey, thanks! I'll be joining up with that subscription in a few days, I'll be sure to remember to ask for your help on the matter. :)

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