Customer Service Awesomeness

[Steve Geddes]

Having cancelled one of two minis subscriptions before they shipped, I then went back and ordered a second case+premium after the fact as a one-off order (thus neglecting to claim a mega-discount I would have got as a subscriber).

Without even asking, some alert CS person (I'm guessing carebear) sails in and arranges store credit for the discount I would have got if I'd just left things as they were.

Thanks Sara! (I'm guessing) I like the way you guys protect free from those problems of my own creation. :p

[Sara Marie]

I had to reread that whole series of posts several times before getting what the issues were, and when I realized you had ordered the minis unintentionally outside of you subscription I also realized that was a quick fix on our end.

Glad I was able to help!

[feytharn]

The awesomenes of Paizos customer service can't be praised too much!