Customer order 2307860


Customer Service


Hi guys I have updated the shipping address for my stuff., I just checked and my active address is correct. But my current order is going to the wrong address. It says it is going to 4533 and should be going to 4153. Can we get that fixed before it is shipped on the 20th?

Thanks

Lee


Bump


Hello, why is no one responding to me? I see posts that have gotten assistance since I posted. I am feeling ignored, sorry.


Your initial post was after closing time on Friday, and the office is closed till Monday morning.

-- david
papa.drb

Paizo Employee Customer Service Happiness-Inducement Imp

I apologize for the delayed response. Unfortunately, your order had already shipped out to the 4533 address when you initially posted. I am looking into why the change did not "take".

I will put replacements for everything into your sidecart. If this shipment manages to reach you, despite the address, let me know and I'll cancel the replacements. Otherwise, we will get them shipped out, to the correct address, with your next subscription shipment.

Thanks,
cos


I got the order!! Thanks Cosmo!

Paizo Employee Customer Service Happiness-Inducement Imp

Thanks for the update! I have canceled the now-superfluous replacements.

Thanks,
cos

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