Orders # 2083360 / 2215264


Customer Service


Dear fine folks at Paizo CS!

Today I received a banged up package from your warehouse. It was the missing package I posted here about. From the looks the parcel went around the world one or two times.

Now I already got the replacement package about two weeks ago and never thought that the original one would show up at my door ever again.

Sending the package back I could do, but I'd rather not pay for the shipping, and I don't want to have you guys paying for the fault of the postal service.

Simply keeping the things rubs me the wrong way, especially since I now didn't pay for the "D&D Miniatures—War Drums: Inspired Lieutenant"-mini that was out of stock when the replacement went out.

I really don't like to have you guys having a loss due to someone else's fault, so I guess what I'm asking for is you charging my credit-card, for something I now have twice, but paid only once.

Any Idea?

Thanks.

Paizo Employee Director of Sales

I will send you an email with instructions for how we can set things aright.

Thanks
cos

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