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So I lost my job a few weeks ago and I need to put my Subscriptions on Hold. I have a few questions about this, when I get my Subscriptions going again do I have to get them all at the Same time or can I break it up in smaller chunks? and can I have the Hold start after Order #2169280?
thank you
Cyd
Director of Sales
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I've suspended all of your active subscriptions and sent you an automated email with some basic information on subscription suspensions.
To answer your questions specifically: When you are ready to restart your subscriptions, you can choose to restart them piecemeal, however, we do want you to get all delayed volumes for each individual subscription at once. Therefore, the catch is that, while suspended, all of the subscriptions will continue building up books that you'll need to purchase to get caught up. For this reason, we recommend that you not let a suspension go for much more than a month or two, as it very quickly builds up to become a very large order.
Your subscriptions are all currently suspended. When you are ready to reinstate them, if the buildup is too much, you can always choose to cancel the subscription and just restart a new subscription at that point, thereby skipping the delayed volumes. You can make this decision on a per-subscription basis.
Thanks,
cos
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Paizo Customer Service Algorithm
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Ok so still no Job but I do think I got the funds to resume My some of my subscriptions. Could you resume my Pathfinder Adventure Path subscription, Please?
I've reinstated your subscription for the Pathfinder Adventure Paths and set the copies released since its suspension to your sidecart to ship out to you with your next subscription shipment in January. You should be able to verify their pending status on your My Subscriptions page at:
https://secure.paizo.com/paizo/account/subscriptions
We've also updated our security settings for orders recently incase you receive any errors attempting to process your order.
Let me know if I can assist you further.
- Erik K
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OK so I just got a new Job(not a great one,but Money is Money) and would like to get some more of my Subscriptions running again. I would like to start with the RPG line first, and get that out of the way. Then after GenCon catch up on the Campaign setting and Companion.
Would you please restart my RPG line Subscription?
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Customer Service Representative
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I have reinstated your suspended subscriptions and populated your sidecart with the missed products. You can verify this change on your My Subscriptions page.
~Justin Riddler
Customer Service