Andrew Betts
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alright, I think we will be fine, but the biggest thing is it appears the orders did not ship UPS which is what my selected shipping method is.
If it did go USPS like it appears this will cause big problems because its being shipped to a UPS depot for me to pick up myself. Last time something went USPS to UPS I barely got my items because the shipment address was not my own address.
Please let me know if I'm reading this correctly?
Andrew
Cosmo
Director of Sales
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I apologize for having missed your add-on yesterday!
It looks like the order did go out via standard mail. Unfortunately the address doesn't look like a UPS depot to us, so it doesn't appear to be ineligible for standard mail. This type of thing is actually exactly is what Sara was referring to here when she said...
Please check over all the details of the order to make sure everything is correct. Sometimes when restarting subscriptions, the settings go wonky.
Please let the depot know that the package is on it's way there and if the package gets returned to us, we'll let you know.
Thanks,
cos
Andrew Betts
|
I apologize for having missed your add-on yesterday!
It looks like the order did go out via standard mail. Unfortunately the address doesn't look like a UPS depot to us, so it doesn't appear to be ineligible for standard mail. This type of thing is actually exactly is what Sara was referring to here when she said...
Sara Marie wrote:Please check over all the details of the order to make sure everything is correct. Sometimes when restarting subscriptions, the settings go wonky.Please let the depot know that the package is on it's way there and if the package gets returned to us, we'll let you know.
Thanks,
cos
Thanks, unfortunately I had missed the Standard Postal Service in that first e-mail. Which is my bad. I had just looked at my subscription page which stated UPS. I will get a hold of the depot and see if there is anything they can do.
Again thanks,
Andrew