Order #2173569


Customer Service


Pathfinder Lost Omens, Rulebook Subscriber

Hey guys I am not sure if you can do anything about this but the tracking number I have for this order seems to show my package getting further and further away from my house with each passing day. I know USPS isn't the best with this stuff I just wanted to make sure I have the right number or if something crazy has gone on. Thanks.

Paizo Employee Director of Sales

That's... odd.

I have no idea what the deal is with your package and, unfortunately, our only available course of action at this point is to wait and see where it ends up.

The good news is that there is not likely to be a problem with your package in spite of this. The USPS actually has an incredibly good record of getting packages to their proper destinations on time and in good condition. It often seems the opposite of this, but this is just because we only hear about the bad examples.

My guess is that either 1) the USPS has some esoteric system of delivery and this counter-intuitive movement is a part of it, or 2) the tracking number on your package somehow got tied to another package, or something like that. In both of these scenarios, your package should be arriving at your address at any time now.

If your package fails to arrive by the end of next week, or if it gets marked as "delivered" and you don't actually have it, please let me know. I will get you set up with a replacement shipment at that time.

Thanks,
cos


Pathfinder Lost Omens, Rulebook Subscriber

Thanks Cos just a couple hours after you responded the tracking shows it showing up in Philly so I guess they just wanted to take the long way to get here.

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