so... about order 2146269


Customer Service


It looks like something somewhat expensive went wrong. Rather than sending me the Rise of the Runelords Map Folio (priced at $2.00 due to the 10th anniversary sale) you sent me the Rise of the Runelords Aniversary Edition (priced at $59.99), almost double the value of the entire order. It was probably the Gen-con rush.

I would like to return the book I received in error. How do I go about that?

Paizo Employee Director of Sales

I apologize for the mix up and I will make sure to get the Map Folio put in with your next subscription shipment. As for returning the mistakenly shipped hardcover, I will send you an email with details for how we can accomplish this.

Thanks,
cos


Cosmo wrote:

I apologize for the mix up and I will make sure to get the Map Folio put in with your next subscription shipment. As for returning the mistakenly shipped hardcover, I will send you an email with details for how we can accomplish this.

Thanks,
cos

Hi Cosmo,

just wanted to let you know I haven't received the email yet. Could you send it again?

Paizo Employee Director of Sales

Email "re-"sent*!

*:
I certainly did NOT forget to send it in the first place**!


Great, thank you very much!

You know you rock, right?

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